Terms and Conditions

GOODACRE UK LIMITED

WEBSITE TERMS OF USE, PRIVACY POLICY, EVENT TERMS AND CONDITIONS AND PRIZE DRAW TERMS

1. ABOUT US

This website is operated by Goodacre UK Limited (“Goodacre”, “we”, “us” or “our”), a company registered in England and Wales under company number 03402622.

Registered Office:

80 Coleman Street
London
EC2R 5BJ

Email: info@goodacreuk.com

By accessing and using this website, registering for an event, entering a prize draw, or otherwise engaging with us, you agree to these Terms and Conditions.

2. WEBSITE TERMS OF USE

Website Content

The content of this website is provided for general information purposes only.

Whilst we seek to ensure that information is accurate and up to date, we make no warranties or representations regarding its completeness, accuracy, reliability or suitability.

We may amend, update or remove content from this website at any time without notice.

Intellectual Property

Unless otherwise stated, all content on this website, including:

  • Text
  • Graphics
  • Logos
  • Images
  • Videos
  • Downloads
  • Event materials

is owned by Goodacre UK Limited or licensed to us and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish or commercially exploit any content without our prior written consent.

Links to Third-Party Websites

This website may include links to third-party websites.

Such links are provided for convenience only.

Goodacre has no control over and accepts no responsibility for:

  • The content of third-party websites;
  • Their privacy practices; or
  • Any loss arising from their use.

Website Availability

We do not guarantee uninterrupted access to this website and reserve the right to withdraw, suspend or modify the website without notice.

Governing Law

These Website Terms are governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.

3. PRIVACY POLICY

Data Controller

Goodacre UK Limited is the data controller responsible for your personal data.

For any privacy-related enquiries, please contact:

Email: info@goodacreuk.com

Personal Information We Collect

We may collect the following categories of personal information:

Information You Provide

  • Name
  • Job title
  • Employer
  • Postal address
  • Email address
  • Telephone number
  • Event registration information
  • Dietary requirements
  • Survey responses
  • Prize draw entries
  • Marketing preferences
  • Any information provided through our contact forms

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Website usage information
  • Cookie and tracking information

How We Use Your Information

We use your personal data for the following purposes:

PurposeLawful Basis
Event registration and administrationPerformance of a contract
Processing payments and invoicesPerformance of a contract
Compliance with legal and accounting obligationsLegal obligation
Managing prize draws and promotionsPerformance of a contract
Responding to enquiriesLegitimate interests
Event planning and administrationLegitimate interests
Marketing communicationsConsent and/or legitimate interests where permitted by law
Website analytics and improvementConsent and legitimate interests where appropriate
Business administration and securityLegitimate interests

Marketing Communications

We may send information regarding:

  • Events
  • Awards
  • Surveys
  • Publications
  • Industry research
  • Relevant services

We will only send electronic marketing communications where permitted under applicable laws, including the Privacy and Electronic Communications Regulations (PECR).

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in emails; or
  • Emailing info@goodacreuk.com

Event Delegate Information

For certain events, delegate information may be shared with:

  • Event sponsors
  • Speakers
  • Exhibitors
  • Co-hosting organisations
  • Strategic event partners

Where this applies, details will be made available during the registration process.

Information shared may include:

  • Name
  • Job title
  • Company
  • Business contact details

By registering for an event, you acknowledge that such sharing may occur where it forms part of the event arrangements.

Where appropriate, attendees will be given an opportunity to opt out.

Prize Draw Information

Where you enter a competition or prize draw, your personal information will be used to:

  • Administer the promotion;
  • Verify eligibility;
  • Contact winners;
  • Deliver prizes; and
  • Meet legal and regulatory requirements.

How Long We Keep Information

We retain information only as long as necessary for the purposes for which it was collected.

Typical retention periods are:

  • Event registration records: up to 7 years
  • Financial and tax records: up to 7 years
  • Marketing preferences: until consent is withdrawn or records become inactive
  • Prize draw records: up to 12 months following completion of the promotion
  • Website analytics data: in accordance with applicable cookie settings

Retention periods may be extended where required by law or regulatory obligations.

International Transfers

Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place, including:

  • UK Adequacy Regulations;
  • International Data Transfer Agreements (IDTA); or
  • Other lawful transfer mechanisms recognised under UK GDPR.

Security

We maintain appropriate technical and organisational measures designed to protect personal information against:

  • Unauthorised access;
  • Loss;
  • Misuse;
  • Disclosure; or
  • Alteration.

Although we take reasonable precautions, no internet transmission is completely secure.

Your Rights

Under UK GDPR, you may have the right to:

  • Access your personal information;
  • Correct inaccurate data;
  • Request erasure;
  • Restrict processing;
  • Object to processing;
  • Request portability of your data;
  • Withdraw consent; and
  • Complain to the Information Commissioner’s Office (ICO).

Automated Decision-Making

We do not use personal information for automated decision-making or profiling which produces legal or similarly significant effects.

Cookies

This website may use cookies and similar technologies.

Cookies help us:

  • Operate the website;
  • Improve performance;
  • Analyse visitor behaviour;
  • Enhance user experience.

You may manage cookie preferences through your browser settings or our cookie consent tools.

Where required by law, we will seek your consent before placing non-essential cookies on your device.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this website and will take effect immediately upon publication.

4. EVENT TERMS AND CONDITIONS

Scope

These Terms apply to all conferences, awards, roundtables, seminars, webinars, networking events and other events organised by Goodacre.

Registration

Submitting a booking request does not guarantee attendance.

A booking becomes confirmed only when:

  • We issue written confirmation; and
  • Any applicable event fees are paid.

We reserve the right to reject registrations at our discretion.

Fees and Payment

All fees are exclusive of VAT unless stated otherwise.

Payment must be received by the invoice due date.

Failure to make payment may result in cancellation of attendance.

Outstanding invoices may be referred for debt recovery.

Delegate Substitutions

Substitutions may be made up to five (5) working days before the event by notifying:

events@goodacreuk.com

Cancellations by Delegates

Unless otherwise specified:

  • More than 20 days before the event: refund less a 20% administration charge.
  • Within 20 days of the event: no refund.
  • Non-attendance: full fee payable.

All cancellations must be submitted in writing.

Event Changes

We may:

  • Change speakers;
  • Amend programmes;
  • Change venues;
  • Change timings;
  • Move an event online;
  • Postpone or cancel an event.

Where an event is cancelled by us, our liability will be limited to refunding any fees paid.

We shall not be responsible for travel, accommodation or other consequential costs.

Travel Disruption

Attendees are responsible for their own travel arrangements.

Transport disruption, industrial action, weather conditions or other factors beyond our control shall not entitle attendees to refunds or compensation.

Behaviour and Conduct

Attendees must:

  • Behave professionally;
  • Comply with venue regulations;
  • Follow health and safety instructions;
  • Treat all participants with respect.

We reserve the right to remove attendees whose behaviour is inappropriate or disruptive.

No refund will be provided in such circumstances.

Dietary Requirements

Dietary requirements should be provided at least ten (10) days before the event.

Whilst reasonable efforts will be made to accommodate requirements, we cannot guarantee all requests can be met.

Event Photography and Recording

We may photograph, film or record our events for:

  • Marketing;
  • Promotional;
  • Editorial; and
  • Archival purposes.

Our lawful basis is our legitimate interest in promoting and documenting our activities.

Where appropriate, additional consent may be requested.

Attendees who do not wish to appear in photographs or recordings should notify us before the event.

Webinar Recordings

Webinars may be recorded.

Participants will be notified if recording is taking place.

Recordings may subsequently be published on websites, social media channels, learning platforms or marketing materials.

Confidential Information

Any confidential information shared during an event must not be disclosed without appropriate permission.

Intellectual Property

All event materials remain the property of Goodacre or the relevant presenter.

Materials must not be copied, reproduced, distributed or commercially exploited without written permission.

Limitation of Liability

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence;
  • Fraud or fraudulent misrepresentation; or
  • Any liability which cannot legally be excluded.

Subject to the above, our total liability shall not exceed the fee paid for the event.

We shall not be liable for:

  • Lost profits;
  • Lost business;
  • Lost revenue;
  • Lost opportunities;
  • Loss of data; or
  • Indirect or consequential losses.

Governing Law

These Terms are governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction.

5. PRIZE DRAW TERMS AND CONDITIONS

Promoter

The promoter is:

Goodacre UK Limited
80 Coleman Street
London EC2R 5BJ

Eligibility

Unless otherwise stated:

  • Entrants must be aged 18 or over.
  • Entrants must reside in the United Kingdom.
  • Employees of Goodacre and their immediate families are excluded.

Additional eligibility criteria may apply to individual promotions.

Entry

Entry instructions will be set out within the relevant promotion.

Only entries received before the stated closing date will be entered.

Automated, incomplete or fraudulent entries may be disqualified.

Winner Selection

Winners will be selected randomly from all eligible entries.

The draw will be conducted fairly and independently.

Winner Notification

Winners will be contacted using the contact details provided.

If a winner fails to respond within fourteen (14) days, Goodacre reserves the right to select an alternative winner.

Prizes

Prizes are non-transferable.

No cash alternative will be available unless explicitly stated.

Goodacre reserves the right to substitute a prize with one of equal or greater value.

Publicity and Winner Information

To comply with applicable advertising regulations, Goodacre may publish or make available the surname and county of prize winners.

Individuals may object to this disclosure where they have a legitimate concern regarding privacy or personal safety.

Any such objection should be notified when accepting the prize.

Personal Data

Personal data collected for a prize draw will be processed in accordance with this Privacy Policy.

Participation in a prize draw does not automatically result in marketing communications unless you have separately consented to receive them.

Social Media Promotions

Where a prize draw is promoted via LinkedIn, X, Facebook, Instagram or any other social media platform:

  • The promotion is not sponsored, endorsed or administered by that platform unless expressly stated.
  • Entrants release the platform from any responsibility associated with the promotion.

Liability

To the extent permitted by law, Goodacre shall not be responsible for any loss, damage or injury arising from participation in a prize draw or acceptance of a prize.

Nothing in these Terms excludes liability which cannot legally be excluded.

General

Goodacre reserves the right to:

  • Amend these Terms;
  • Suspend a promotion; or
  • Withdraw a promotion

where reasonably necessary to do so.

These Terms shall be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.